Job Summary
Under the direction of store management, the Shift Lead is responsible for the successful execution of the Pie Five experience through serving the guest in a team member capacity, while also assuming a supervisory role of directing team members and leading the operation in the absence of store management.
Essential Job Functions
- Able to perform the essential job functions of the team member position
- Direct team members and delegate responsibilities
- Perform register closeouts and prepare bank deposits
- Address and resolve guest concerns in the absence of management
- Open and/or close store, including the execution of related responsibilities
- Perform other related duties, as assigned by company management
Basic Qualifications (Required)
- One year of restaurant or customer service experience
Minimum Qualifications (Required)
- Must be able to direct others and delegate responsibilities
- Must be able to calmly and professionally address and resolve guest concerns
- Must be able to effectively communicate with guests and other employees
- Must be able to listen attentively to guests, supervisors, and employees
- Must be able to actively engage the guest throughout their experience
- Must be organized, flexible, detail-oriented, and work with a sense of urgency
- Must be able to comprehend and execute local food-handling laws and standards
- Must be able to comprehend and execute Pie Five standards and expectations
- Must be able to act in a professional manner that promotes a pleasant work environment
- Must be able to cross-train in all positions, and successfully pass a shift lead skill test
- Must be able to focus and perform with a high level of energy throughout the shift
- Must be able to consistently maintain a friendly and outgoing demeanor throughout shift
- Must have basic math skills and have the ability to handle money efficiently and accurately, with or without a calculator or POS system
Other Criteria (Preferred)
- Prior supervisory experience
- High school degree, or equivalent
Physical & Mental Requirements
- Must be able to stand for periods of up to 7 hours
- Must be able to bend, stoop, and kneel repeatedly over a long period of time
- Must be able to lift up to 20 pounds
Pie Five - Greater Dallas Area is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Pie Five Corporate.
Pie Five - Greater Dallas Area
Pie Five Pizza is a trend-setting, fast-casual concept offering individual handcrafted pizzas with fresh ingredients made-to-order and prepared in less than five minutes.
Since opening our first location in Fort Worth, TX in 2011, Pie Five has grown to 85 locations in 22 states and the District of Columbia and has more than 400 announced franchised and company units under contract.
People in the know keep telling us how cool we are. For example, Pie Five has been named a 2013 Top 50 Restaurant Brand of the Year, a 2012 Hot Concepts winner by Nation’s Restaurant News and was one of the top 100 Movers & Shakers for 3 straight years by Fast Casual. If that’s not enough, Pie Five was also one of “10 Hot New Restaurant Chains from Established Brands” by Forbes.com. Wow!
What’s even cooler is that everywhere we go, pizza lovers gravitate to us. And once they try us, they become instant fans. Then they tell their friends, and the next thing you know, everything you ever thought about the pizza dining experience has changed. For the better.
PIE FIVE IS ALWAYS ON THE LOOKOUT FOR HARD WORKERS WITH A GOOD ATTITUDE AND LOTS OF ENERGY. CURRENTLY, APPLICATIONS ARE BEING ACCEPTED FOR ALL LOCATIONS. FILL ONE OUT AND YOU MAY BE ON YOUR WAY TO A FULFILLING CAREER WITH PIE FIVE.
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